Octaloop
Octaloop IT & NS · Product Pitch

Octaloop UDM
Unified Device Management

One secure, self-hosted console to monitor, manage and remotely operate every endpoint your business depends on, desktops, servers, laptops, mobile and IoT.

Octaloop UDM Dashboard

Live operations dashboard, devices, server health & security posture at a glance.

The Product

One console to manage every device your business depends on.

Octaloop Unified Device Management (UDM) is a self-hosted RMM platform giving IT teams a single, real-time, browser-based console to monitor, secure and remotely operate desktops, servers, laptops and mobile endpoints. No third-party cloud. No per-agent subscriptions. Your data, your infrastructure.

Self-Hosted

Runs entirely inside your own VPC, datacenter or cloud VM.

Real-Time

Live device state, sessions and metrics, no page reloads.

Cross-Platform

Windows, Linux, macOS, FreeBSD, Raspberry Pi and Android.

End-to-end encryption
RBAC & 2FA
Audit-ready logs
White-label ready
UDM Features

Unified Device Management for desktops, laptops & servers.

Everything your IT team needs to monitor, secure and remotely operate every workstation and server in your fleet, from one real-time browser console.

Remote Desktop Control

Browser-based remote desktop with multi-monitor, clipboard sync, session recording and special key combos like Ctrl+Alt+Del.

Remote Terminal & Shell

Web shell across PowerShell/cmd on Windows and SSH-grade access on Linux & macOS for ops & triage.

File Management

Browse, upload, download, rename, zip and unzip files on remote devices with end-to-end encrypted transfer.

Live Monitoring

Real-time online/offline state, hardware & software inventory, performance metrics and alerting.

Scripting & Automation

Run scripts, deploy software and automate ops across thousands of endpoints from one console.

Out-of-Band (Intel AMT/KVM)

Power-cycle and KVM into compatible hardware, even when the OS is unresponsive.

User & Group Management

Device groups, multi-tenant accounts and granular RBAC for IT teams and MSPs.

Audit & Reporting

Tamper-resistant event log, exportable reports and customizable alert rules.

Messaging & Collaboration

Built-in chat with file transfer and optional audio/video for end-user assistance.

MDM Features

Mobile Device Management for Android phones & tablets.

Extend the same control plane to mobile. Enroll, secure and support every phone and tablet without juggling vendors or sacrificing user privacy.

Mobile Device Enrollment

One-click enrollment for Android devices via invite link, QR code or bulk MSI/MDM profile.

App Management

Push, update and remove approved apps across your mobile fleet, corporate or BYOD.

Policy & Compliance

Enforce passcode, encryption and OS-version policies with automatic compliance reporting.

Remote Lock & Wipe

Instantly lock, locate or wipe lost or compromised devices to protect corporate data.

Identity & SSO

Tie every device to a user identity with 2FA and enterprise SSO via SAML / OAuth.

Device Health & Inventory

Real-time visibility into OS, model, battery, storage and network state across all mobiles.

Geo-Location & Tracking

Locate corporate-owned devices on demand with privacy-aware controls and audit trails.

Secure Messaging

Push notifications and chat to end-users directly from the IT console for support and broadcasts.

Containerization

Separate work and personal data on BYOD devices with secure containers and selective wipe.

Inside the Console

A modern operations console, purpose-built for fleets at scale.

Devices
Devices
Group, filter and act on every endpoint across operating systems.
Users & Roles
Users & Roles
Granular admin, operator and end-user permissions scoped to device groups.
Files
Files
Drag-and-drop file browser across personal storage and shared device groups.
Audit Events
Audit Events
Tamper-resistant trail of every login, command, session and policy change.
SaaS Architecture

Built for multi-tenant scale from day one.

Octaloop UDM ships as a true multi-tenant SaaS platform, so you can serve many customers, business units or regions from a single, elastic cloud deployment with strict data isolation.

Multi-Tenant SaaS

One platform, thousands of tenants, zero blast radius.

Provision a customer in seconds. Each tenant gets its own data, policies and branding, served from a single elastic backbone you can scale region by region.

Tenants per deployment
<30s
Tenant boot time
99.95%
Target uptime
6+
Regions available
Reference Architecture
  1. 01
    Tenant Web Console
    React SPA on per-tenant subdomain
  2. 02
    API & Auth Gateway
    Tenant-scoped JWT, RBAC, rate limits
  3. 03
    Application Workers
    Stateless, autoscaled, region-aware
  4. 04
    Tenant Database
    Logical isolation, encrypted at rest
  5. 05
    Object Storage
    Per-tenant buckets for files & recordings
  6. 06
    Device Agents
    Mutual-TLS connection per tenant

Multi-Tenant Core

One deployment, isolated tenants with their own users, policies and branding.

Strict Data Isolation

Per-tenant partitioning, scoped tokens and row-level controls by default.

Tenant Admins

Each tenant manages its users, operators and policies independently.

Regional Pinning

Pick a region per tenant for residency, latency and compliance.

Per-Tenant Security

Independent 2FA, SSO, IP allow-lists and session policies.

Usage Metering

Devices, session minutes and storage tracked for transparent billing.

Isolation

Tenant boundaries across API, DB & storage

TenantAcmeTenantGlobexTenantInitechAPI LAYERTenant-scoped JWTAcmeisolatedGlobexisolatedInitechisolatedDATABASERow-level securityAcmeisolatedGlobexisolatedInitechisolatedOBJECT STORAGEPer-tenant bucketAcmeisolatedGlobexisolatedInitechisolated
API
Scoped JWT + RBAC
DB
Row-level security
Storage
Per-tenant bucket
Security First

Designed for environments where data control is non-negotiable.

End-to-End Encryption
All traffic between agent, server and console is encrypted with modern cryptography.
2FA & SSO
Time-based 2FA out of the box, plus enterprise SSO via SAML and OAuth.
IP Filtering & Hardening
Restrict admin access by IP, enforce session policies, optionally encrypt the database.
Self-Hosted Control
No third-party servers. Your console, your data, your network, fully under your control.
Deployment & Use Cases

Production-grade from day one.

Self-Hosted & Scalable

Deploy on-prem, in your VPC or on any cloud VM. Reverse-proxy ready, SSL out of the box, clustering for HA.

Easy Agent Rollout

Push agents via MSI, manual install or one-click invite links. Auto-updates keep your fleet current.

Branding & Customization

White-label the console, embed it in your portals, tailor terms and policies to your organization.

Built For
  • Internal IT, manage employee laptops, kiosks and servers from one pane of glass.
  • Managed Service Providers, multi-tenant device groups with per-customer RBAC.
  • Field Operations, secure remote support for distributed sites and roaming devices.
  • Regulated Industries, keep all device telemetry inside your own infrastructure.
Get Started

Ready to take control of your fleet?

Book a 30-minute demo and see Octaloop UDM live, deployed inside your environment, on your terms.

business@octaloop.io
+971 56 365 4106
octaloop.io